ABOUT THE COMPANY

With a legacy of interior designers spanning two generations, our client stands for the highest level of service, quality, and innovation. Their expertise lies in creating a unique atmosphere by collaborating closely with the world’s top brands to provide interiors tailored to your needs. They source artisanal artwork and luxury European furniture directly from artists and creators.

With 15 years in the GCC market, they understand local nuances and add a personal touch to every project helping their customers create inimitable spaces. Their portfolio includes the entire range of luxury interior design with expertise in mansion interior design, penthouse interior design, and European home interior design.

JOB DESCRIPTION

Sales support

• Assist showroom clients. Advise them according to their needs/requirements.
• Ensure details of new clients/designers/prospect designers are uploaded in Exact.
• Prepare quotations and invoices.
• Collect payments and give payment receipts or cash to the Finance Manager.
• Print quotations and invoices and save them in the Progress File.

Deliveries

• Coordinate deliveries with clients and storage team. The Sales Representative is responsible for a smooth delivery process from A-Z including following up on client payment before delivery.
• Contact the client and set a delivery date.
• Follow up on balance payment.
• Communicate details of delivery to Storage Manager 2 days in advance and enter the delivery in the Delivery calendar.
• Manage paperwork (delivery notes, cash receipts, etc.) with the Administrative Officer.

Stock management

• Track sales and items that need to be re-ordered.
• Send list of items with relative item codes to Showroom Manager. 
• Attend regular order meetings (twice per month) for reorders and new orders.
• Ensure that stock changes are correctly reflected in Exact.
• Assist the Finance Manager with the yearly stock count.

Showroom operations

• Responsible for showroom appearance. Everything needs to be tidy, working properly and clean for our high-end clients. If lighting is not working or items are damaged, escalate this to the storage manager so this can be replaced or repaired immediately.
• Assist with showroom changes in cooperation with the design team  and the Showroom Manager. To be able to rotate the stock efficiently, Zahid will print out an up-to-date stocklist for the showroom manager and design team on every 1^st team meeting of the month.
• Rotate stock every 8/10 weeks based on the outcome of the meeting – arrange installation and de-installation of the items with the storage team. 
• Coordinate stock changes in Exact together with the Storage Manager. Showroom changes to be listed by the Showroom Manager in a booklet behind the counter to keep track of the changes.

Social media

• Prepare social media plan (Instagram & Facebook).
• Maintain regular posts.
• Reply to requests received via Instagram or Facebook.