About the Company

Our client is a high-end fine dining restaurant to be opened in Riyadh KSA, well-known of their palpable environment of scenic and exquisite motifs, having their own and guest DJ’s that creates a vibrant and energetic atmosphere in the place. Topping the charts as one of the hottest and popular spots in Dubai currently.

About the Job

As the Assistant General Manager (AGM), your role is to assist the General Manager (GM) to achieve the Company’s stated objectives in terms sales, operational standards, cost control, employee retention; health and hygiene standards. Additionally, to ensure overall restaurant’s operational requirements and to make sure an enjoyable guest experience whilst maintaining profitability throughout the guest’s experience. In the absence of the General Manager, you should take full ownership over the overall restaurant needs as well as ensuring every aspect of standards and procedures.

Key Responsibilities

• Promote, work, lead and act in consistent professional manner adjacent to the Company’s Vision and Mission
• Motivate, discipline, direct the rest of the Head of Departments (HODs) while managing day-to- day operations of the restaurant
• Coach, advise and assist the GM on developing the restaurant’s training programs to ensure a highest degree of employee professionalism
• Sets an appropriate leadership example for all personnel
• Ensures that all Government requirements as well as the Company safety and security policies are being updated adhered to
• Ensure that all standard protocols are being followed and adhere in accordance with best practices (Policies and Procedures) necessary for successful and efficient operations
• Assist the GM on ensuring that all employees have full and complete Food & Beverage knowledge
• As an AGM, you will assist on making sure that regularly inspection or internal audit as in place from time to time in terms of food & beverage quality
• Support on monthly one-to-one staff meetings or HOD coordination to establish and monitor targets and achievements while updating the performance appraisals accordingly
• Prioritize and conduct daily roll plays or mock test and ensure employees consistently adheres to operational standards
• Perform daily and weekly stock take monitoring stock usage in order to: minimize breakages.
• Undergo any training for further assisting stock control issues and management at the restaurant.
• To be responsible for the security of the restaurant premises and all stock, cash, wines, and spirits and to ensure that no items are issued without being entered into the Point of sales system.
• Control operational expenditure and adhere to budgets in order to maximize profits.
• Well engaged on employee training and development of each individual and monitor training delivery (service standards) constantly and consistently
• Carry out any other reasonable duties and responsibilities as assigned by the GM/Executive Chef

Skills Qualifications

• Professionals with a true passion for Hospitality and excellent attention to detail
• Previous experience in premium restaurant & cocktail lounge is essential
• At least 2 years of experience on the same role 
• Extensive knowledge with Food & Beverage 
• Robust organizational, operational and leadership capabilities
• Exceptional interpersonal communication skills (Written & Verbal)
• Above and beyond skills on critical thinking and problem-solving
• Passionate to deliver guest satisfaction
• Foster exceptional employee morale and customer service attributes
• A detail-oriented individual and a strong team player
• Guarantees exceptional dining experiences in a highly empowered environment

• Commitment to delivering exceptional F&B services with true passion 
• With hands-on approach and flexibility with a ‘can-do’ work attitude
• Maintains efficient, accurate service and consistent positive guest relations