Manager Right of Way

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Are you a highly analytical thinker with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes? If yes, you might be the one we are looking for! 

About the client 
Our client is providing an advanced transport network for the people of Dubai. They have been high on the government’s agenda, which is evident from its initiatives to enhance the public transport facilities and improve roads across the emirate to make travel safer and smoother. Our client is responsible for planning and providing the requirements of transport, roads & traffic in the United Arab Emirates.

About the position 

Manage all aspects of developing and directing the of right of way inspection efforts in developer area and free zone including but not limited to supervising procedures, property, and works progress, and managing all relevant requirements of the section to support the main objectives of the Department in providing the best services to the Emirate of Dubai. As Acting Director, manage the department responsibilities and fulfill requirement. 


Key Results Accountabilities

  • Provide Support and participate in the strategic planning for the Department Map Projects, implementation and supervision mechanism. 

  • Establish systems and procedures at all levels to Inspection functions to meet or exceed internal and external customers' needs and expectations.

  • Develop and maintain Quality Management System (QMS) and Implement technical and administrative systems in the directorate including preparing and monitoring the yearly internal quality audit schedule, controlling all QMS documentation within the directorate, monitoring customer satisfaction/feedback and KPIs.

  • Develop budgets, schedules, and action plans for the various elements of inspection works
  • Provide leadership and management regarding inspection activities within right of way of developer areas and free zones in the emirate of Dubai
  • Perform other responsibilities associated with this position when appropriate.
  • Work on the development and management of personnel at the level of department and improve the internal work environment to ensure increasing the productivity of employees and raise the job satisfaction level. 
  • Develop policies related to the sustainability and future of transport in the Emirate of Dubai
  • Analyse the work methods, indicators and sections practices in the department and reporting development and improvement opportunities
  • Manage and supervise the implementation of directorate customer survey, ensuring their implementation periodically, and ensuring that the results are communicated to all concerned parties, reviewing the records maintained, then analysing and discussing the results of the survey and taking appropriate corrective actions to enhance customer satisfaction.
  • Prepare and plan the annual budget for the department, and mechanism for implementation, monitoring, evaluation, and submit to the Director for review and approval. 

Knowledge, skills and experience 
  • Bachelor’s degree in Civil Engineering from a recognized university.
  • 7 years of working experience.
  • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
  • Innovative problem-solver who can generate workable solutions and resolve complaints.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Resourceful team player who excels at building trusting relationships with customers and colleagues.
  • Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
  • Computer-literate performer with extensive software proficiency covering wide variety of applications. 
  • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coach’s employees to meet high performance standards

Are you the one we are looking for ?

Are you the one we are looking for ?

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