Specialist Digital Services Operation & Support

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Are you highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes? If yes, read more and apply today!

Our Client

Our client is providing an advanced transport network for the people of Dubai. They have been high on the government’s agenda, which is evident from its initiatives to enhance the public transport facilities and improve roads across the emirate to make travel safer and smoother. Our client is responsible for planning and providing the requirements of transport, roads & traffic in the United Arab Emirates.


Key Results Accountabilities

  • Develop & Execute the Functional Testing
  • Knowledge in automation script using SmartBear Test Complete automation tool.
  • Work as part of cross-functional, passionate agile project teams.
  • Developing and supporting frameworks for our test and providing automation expertise to development teams
  • Contributing toward predictable delivery of quality releases
  • Proactively bringing defects, issues and problems to the attention of the team.
  • Ensure that all tests are executed and give regular feedback to the respective project managers and its consolidated periodic status to Management.
  • Use appropriate measures and KPIs to validate and report on software quality
  • Work closely with the development team, business users and Senior Management
  • Creative thinker who can quickly identify and test for functional outside of expected functionality workflow. 
  • Have the drive to become an expert in: Integration testing of APIs, Functional Testing and Performance testing
  • As part of the release signoff, ensure to coordinate with the UX team and report the consolidated feedback / defect list
  • Adheres to best practices and ensures that quality test testing has conducted efficiently

appropriately in specification, of all smart services and AI

  • Complies with technology governance standards, policies, and procedures including Technology Quality Assurance Framework (TQA)
  • To perform other responsibilities, tasks as assigned by respective section head
  • All job assigned to him will be closely oversee by his supervisor;
  • Has no rights to take decision by his/her own proposal without instruction given by his/her supervision.
  • Provide professional guidance and advice to the manager.


Knowledge, Skills and Experience

  • Excellent understanding and work experience in Test Strategy, Functional Testing, Performance Testing, Automation, Scripting. 
  • Strong background in, and at least 4+ years of working functional testing. tooling or QA automation is added advantage
  • Thorough understanding of SDLC, specifically automated QA processes in agile development environments
  • Experience in writing, executing and monitoring automated test suites using a variety of technologies including, but not limited to, Cucumber, Concordion, Selenium, Fit/FitNesse, SoapUI.
  • Smartbear Test Complete tool experience is recommended
  • Proficient with bug tracking and test management toolsets to support development processes
  • Strong working knowledge of testing fundamentals such as TDD & BDD
  • Building test infrastructures using containerization technologies such as Docker and working within continuous delivery
  • Testing enterprise mobile, web applications
  • Understanding of coding enterprise applications within Java, PHP, Python and other languages
  • CTFL, ISTQB, CSQA or CSTE certified • Ability to initiate and direct quality improvement projects in support of strategic and operational goals.
  • Excellent communication skills; report writing and group facilitation; presentation and public speaking, excellent skills in high-end configured computer.
  • Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Excels at building trusting relationships with customers and colleagues.
  • Thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. 
  • Innovative problem-solver who can generate workable solutions and resolve complaints.
  • Goal-driven leader who maintains a productive climate and confidently motivates,

Are you the one we are looking for ?

Are you the one we are looking for ?

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