Our client

Our client is providing an advanced transport network for the people of Dubai. They have been high on the government’s agenda, which is evident from its initiatives to enhance the public transport facilities and improve roads across the emirate to make travel safer and smoother. Our client is responsible for planning and providing the requirements of transport, roads & traffic in the United Arab Emirates. 

Job Purpose
Manage, plan, and develop the public transport network functions and activities including depot operations
management and personnel resources. Identify solutions, policies, procedures, and define operation control
Management system to be implemented.

Key Results Accountabilities

•  Provide Support and participate in the strategic planning for the Department Map Projects, implementation and supervision mechanism

• Control and maintain complex operations databases and the daily assignments module and extract data and statistics to maintain accurate daily records of the working hours within the network for further enhancement.

• Utilize available human & other resources, through liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, and quality work.

• Manage the provision of operational services within the region, including the coordination/operation of allocations to provide optimal network services and schedule, shift and leave allocation for operational staff.

• Develop operations plans by setting numeric objectives, goals and key initiatives to achieve these goals based on current and expected performance within specifications.

• Mobilize available resources, through cooperation with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work.

• Work on the development and management of personnel and improve the internal work environment to ensure increasing the productivity of employees and to raise the job satisfaction level.

• Perform other responsibilities associated with the position as appropriate.
• Provide, develop, and maintain direction of operational functions that includes depot operations and resources management.

• Undertake reviews and investigations of operational and administrative matters and prepare reports as requested.

• Coordinate with managers, staff, and representatives regarding the provision of services.
• Manage to Measure the performance of network operational capability, performance of technical inspection and ensure that the network operations activities done as per the contractual obligation with the contractors.

• Manage to conduct planed and random site visit to ensure and confirm that standard operations and inspection done by the contracting company, revision of depots conditions to evaluate its validity, operation of network, guidance signs and all other related facilities.

• Ensure daily review of network to keep assets utilization higher as possible, follow up of all operations sectors and ensure network performance had completed smoothly and in a correct way.

• Manage of operations network; establish operations standards, supervise on standard evaluation conducted by other dealers/contracting company.

• Bachelor degree in Transport, Engineering /Civil Engineering from a recognized university
• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

• Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards

• 7 years of working experience in a similar role 
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.

• Computer-literate performer with extensive software proficiency covering wide variety of applications.
• Innovative problem-solver who can generate workable solutions and resolve complaints.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.