Our Client:

Our client is a fast-growing global transport and logistics provider with A-Z logistics solutions. Started in Denmark and expanded its footprint to all six continents, growing experience and knowledge to become one of the leading experts in the freight forwarding industry. Striving to bring a human approach to everything they do and everyone they meet is their guiding principle.

Sales Oriented:

• Develop and maintain sales of new clients within the UAE market.
• Acquire, Develop, and maintain strong customer relations ensuring customer satisfaction combined with operational excellence and customer service.
• Provide project solutions to clients thereby increasing the revenue and gross margin potential.
• Observe the market dynamics, conduct research, and onboard new project business.
• Lead tender response in collaboration with the front office management and supporting middle office functions.
• Responsible to conduct high-level presentations and provide proposals to project clients.
• Develop a list of new targets on a weekly basis in the sales pipeline and discuss the strategy to onboard the business.
• Responsible to achieve the target as defined and budgeted growth within the Industrial vertical.

Internal Functions: 

• Ensure Customer commitments are clearly communicated to respective operations – a clear business setup process.
• Work with the Global, regional, and local teams on complex projects to achieve the shared goals of the organization.
• Respond to customer queries, and complaints and provide customized solutions.
• Ensure that all data for clients onboarded are inputted on CRM and reviewed on a weekly basis.
• Participate in the weekly and monthly sales meetings.
• Take initiative and participate in industry events and business promotions and take charge of specific communication tasks (sponsoring, events, etc.) and participate in business promotion operations.
• Monitor the creditworthiness of customers/prospects in relation to financial services.
• Draft commercial contracts according to the regulations, if necessary, in cooperation with the Legal Service and the GM of Dubai.