About the client:

Our client is an on-demand mobility platform for all your car-related needs. 

Their on-demand platform offers a wide range of services, including hiring a personal driver, picking up and dropping off your car at the garage, arranging for RTA vehicle inspection, moving your car, and many more services coming up soon. Plus, with their fleet of professional drivers, you can get any of these services at your doorstep within 20 minutes. Don't waste your valuable time on car-related tasks - let our client handle everything for you. 

Our client is a lifestyle platform serving anyone who does not want to compromise time, money, and comfort. They are a team of go-getters, innovators, and game-changers who thrive in a fast-paced and competitive environment. They are constantly pushing the boundaries and raising the bar in their industry, and they are looking for like-minded individuals to join them on this journey. 

Position Overview: 

They are seeking an experienced and results-driven Luxury Sales Manager who will be at the forefront of their mission to identify and engage high-value VIP clients. In this role, you will leverage your exceptional sales acumen and keen market insights to target and secure new clientele for our exclusive services. If you possess a proven track record of successfully identifying, engaging, and closing deals with VIP clients, and you thrive in a challenging and rewarding sales environment, they invite you to join their team. 

Responsibilities: 

• Identify new opportunities to expand the VIP client base, leveraging your network and market insights. 
• Develop strategic plans to engage and convert potential high-end clients into long-term partners. 
• Utilize your expertise in market research and trend analysis to identify and target niche markets with high potential for VIP clientele. 
• Develop a proactive outreach strategy to initiate meaningful connections with prospective VIP clients, showcasing our tailored services. 
• Cultivate relationships with key stakeholders within identified niches, understanding their unique needs and aspirations. 
• Build and maintain strong, lasting relationships with high-end VIP clients, gaining a deep understanding of their unique needs and preferences. 
• Serve as the main point of contact for VIP clients, offering personalized solutions and fostering a sense of exclusivity. 
• Develop and execute sales strategies that align with the company's high-end offerings and revenue targets. 
• Collaborate with the marketing team to create compelling campaigns and materials that resonate with VIP clients. 
• Collaborate closely with internal teams, including management and customer service, to ensure seamless delivery of high-quality solutions. 
• Provide insights to leadership regarding market trends, client feedback, and competitive landscape. 
• Provide a premium experience to VIP clients throughout the sales journey, ensuring their expectations are not only met but exceeded. 
• Address and resolve any concerns or issues promptly, maintaining a high level of client satisfaction. 
• Track and analyse sales data, client interactions, and market trends to identify areas for improvement and growth. 
• Generate regular reports to share insights, progress, and opportunities with the senior management team. 

Qualifications:

• Bachelor's degree in Business, Marketing, or related field; MBA is a plus. 
• Proven track record of successfully managing high-value client relationships and achieving sales targets. 
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with VIP clients. 
• In-depth understanding of the luxury market, consumer behaviours, and trends. 
• Strong negotiation and problem-solving skills. 
• Ability to work independently, drive results, and adapt to a dynamic and fast-paced environment. 
• Proficiency in CRM software and Microsoft Office Suite.